YOUR RIGHT TO PRIVACY
Visitors to the website provide various kinds of information in several different ways. Some visitors choose to request more information, either through e-mails or phone calls or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including, but not limited to, your name, phone number, e-mail address.
Glan Soch Cottage will not collect sensitive information about you such as details of your race, political beliefs or religion or health.
USE OF PERSONAL INFORMATION
Glan Soch Cottage use the personal information collected to provide you with our services ie email, and to assist in making your experience with us a satisfying one. Information is also collected to establish and maintain proper business records.
Your personal information may also be used by Glan Soch Cottage to notify you about new special offers and last minute availability from time to time.
All personal information collected by Glan Soch Cottage is only made available to those authorised individuals who need to handle that information for the purposes outlined in this policy.
Glan Soch Cottage will also disclose personal information when required by law and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to an individual or public health or safety.
REMOVAL FROM OUR LISTS
If you do not want to receive e-mail or posted offers from Glan Soch Cottage, please let us know by sending an e-mail message to firstname.lastname@example.org. Please provide Glan Soch Cottage with your complete name and email address.
ACCESS AND CORRECTION
You have a right to seek access to information that Glan Soch Cottage holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
If you wish to exercise your right under the Privacy Act to seek access to the
Personal information held by us, then you should address your request in writing to Glan Soch Cottage.
Please note that in the interests of protecting the privacy of all our customers, if you request details of any personal information held by us, we will need to identify you accordingly. To do this, we may telephone you or require your current name and address (or any former addresses that may assist in identification) and a copy of a form of identification such as a current driver’s licence or passport.
We will assume, unless you tell us otherwise, your request relates to our current records about you. This will include the personal information about you, which is held on our databases and files. Generally, we will not charge you for our costs of providing access to our current records about you. Glan Soch Cottage may also store records containing personal information in its archives, for legal and administrative reasons.
If you are of the view that personal information about you is not accurate, complete or up to date, please provide Glan Soch Cottage with your request for correction. Any requests for correction will be dealt with promptly.
At the end of each stay with us Glan Soch Cottage may send an email requesting a review at the discretion of the client. The reviews are stored in the Ovatu app, within a secure cloud based provider, for Glan Soch Cottage to approve. From time to time we use these reviews on our website/Facebook/Twitter/Instagram page. Glan Soch Cottage will only publish these with your permission. A guest can ask for this to be removed at any time or request for the review not to be published. Guests are asked to contact the Glan Soch Cottage directly to remove permission to publish reviews. By reviewing Glan Soch Cottage you are consenting for Glan Soch Cottage to use these reviews for marketing.
In common with other websites, we do also use “cookies”.
Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.
STORING OF INFORMATION
All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement. The guest information that is stored, Name, email address, telephone number, home address, is stored both on a paper form and via a secure online cloud based server, Ovatu. Information is kept locked via a password on the computer, and is only accessible to the owners of Glan Soch Cottage. The information that we hold on paper form is stored securely in a locked filing cabinet. No information is shared with a third party. Nor is any information passed on, sold or used for any other purposes other than for the use of Glan Soch Cottage. The information is held for 7 years and after that time will either be removed from the server, or the paper form destroyed.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and
terms of service
. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.